This policy is valid from 27/01/2024
Privacy Policy - My Ai Magic
My Ai Magic, a private legal entity, takes your privacy seriously and ensures the security and protection of data for all its customers, partners, suppliers, and users of the website www.proconfort.com.br and any other site, store, or application operated by the retailer.
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our store and in messages exchanged with you.
This Privacy Policy applies only to information collected through the store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE TO BE AWARE OF THE TERMS HEREIN AND IN AGREEMENT WITH THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF TREATING YOUR PERSONAL DATA THAT YOU PROVIDE TO THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise regarding Personal Data processed by us. If you have any questions about the use of Personal Data, contact adm@myaimagic.net.
Additionally, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the store. Accessing these links will take you away from our site and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about third-party websites or their privacy practices, which may differ from ours. We recommend reviewing the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data regarding other individuals, you declare to have the competence to do so and to have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.
Section 1 - Definitions
For the purposes of this Privacy Policy:
"Personal Data": means any information that directly or indirectly identifies or can identify a natural person, such as, for example, name, CPF, date of birth, IP address, among others;
"Sensitive Personal Data": means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, union membership, or affiliation with a religious, philosophical, or political organization, health or sexual life data, genetic or biometric data;
"Processing of Personal Data": means any operation carried out on Personal Data, by automatic or non-automatic means, such as collection, recording, organization, structuring, storage, adaptation, or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or, alternatively, provision, harmonization, or association, restriction, deletion or destruction. Processing of Personal Data also includes any other operation provided for by applicable law;
"Data Protection Laws": means all legal provisions regulating the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, General Data Protection Law ("LGPD").
Section 2 - Use of Personal Data
We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services in the store, customizing and improving your experience. Examples of how we use data include:
Enable you to purchase products and/or services in the store;
To confirm or correct the information we have about you;
To send information we believe is of interest to you;
To personalize your store usage experience;
To contact you by phone and/or email address provided. We may contact you personally, by voicemail, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable business purposes.
Additionally, the Personal Data provided may also be used in the manner we deem necessary or appropriate: (a) under Data Protection Laws; (b) to meet judicial process requirements; (c) to comply with a court decision, regulatory decision, or decision of competent authorities, including authorities outside the country of residence; (d) to enforce our Terms and Conditions of Use; (e) to protect our operations; (f) to protect our, your, or third parties' rights, privacy, security; (g) to detect and prevent fraud; (h) to enable us to use available actions or limit damages we may suffer; and (i) in other ways permitted by law.
Section 3 - Non-Provision of Personal Data
There is no obligation to share the Personal Data we request. However, if you choose not to share it, in some cases, we may not be able to provide you with full access to the store, some specialized features, or be able to provide the necessary assistance or facilitate the delivery of the product or service contracted by you.
Section 4 - Data collected
The general public may browse the store without the need for any registration and submission of Personal Data. However, some store features may depend on registration and submission of Personal Data, such as completing the purchase/hiring of the service and/or facilitating the delivery of the product/service by us.
In contacting the store, we may collect:
Contact data: name, surname, phone number, address, city, state, and email address;
Submitted information: information you submit via a form (questions, complaints, suggestions, criticisms, compliments, etc.).
During general navigation in the store, we may collect:
Location data: geolocation data when you access the store;
Preferences: information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you);
Store navigation data: information about your visits and activities, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the website address from which you arrived. Some of this information is collected using our Automated Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automated Data Collection Tools in Section 7 below;
Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how the store is enjoyed. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you identify yourself through the use of this data with the available technology;
Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as information about the browser and device; store usage data; and information collected through cookies, pixel tags, and other technologies.
We do not collect Sensitive Personal Data.
Section 5 - Sharing of Personal Data with third parties
We may share your Personal Data:
With the partner company(ies) you select or choose to send your data, questions, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and data hosting and storage service providers, fraud management, customer support, sales on our behalf, order fulfillment, content customization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With third parties to help us manage the store;
With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transmission, or transfer of all or part of our company, assets, or capital (including those related to bankruptcy or similar proceedings).
Section 6 - International transfers of data
Personal Data and information of other kinds collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.
Section 7 - Automatic collection of Personal Data
When you visit the store, it may store or retrieve information on your browser, mainly in the form of cookies, which are text files containing small amounts of information. This information may be about you, your preferences, or your device and is primarily used to make the store work as you expect. The information generally does not directly identify you but can provide a more personalized internet experience.
According to this Privacy Policy, we and our third-party service providers, with your consent, may collect your Personal Data in various ways, including, among others:
Through the browser or device: some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, name and version of the operating system, device model and manufacturer, language, type, and version of the Internet browser you are using. We may use this information to ensure that the store functions properly.
Use of cookies: information about your use of the store may be collected by third parties from cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as the type of browser, time spent on the store, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information for security protection, to facilitate navigation, display information more efficiently, and customize your experience using the store, as well as for online tracking. We also collect statistical information about store usage for continuous improvement of our design and functionality, to understand how the store is used, and to help you resolve store-related issues.
If you do not wish your information to be collected through cookies, most browsers have a simple procedure that allows cookies to be automatically rejected or offers the option to accept or reject the transfer of a specific cookie (or cookies) from a specific site to your computer. However, this may cause inconvenience in using the store.
The choices you make may affect your browsing experience and the functioning that requires the use of cookies. In this regard, we disclaim any responsibility for the consequences resulting from the limited operation of the store caused by disabling cookies on your device (inability to set or read a cookie).
Use of pixel tags and other similar technologies: pixel tags (also known as web beacons and invisible GIFs) may be used to track user actions in the store (including email recipients), measure the success of our marketing campaigns, collect statistical data about store usage and response rates, and for other unspecified purposes. We may engage in behavioral advertising companies to obtain reports on store ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our store and third-party sites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties.
Section 8 - Categories of cookies
The cookies used in our store comply with legal requirements and fall into the following categories:
Strictly necessary: these cookies allow you to browse the site and enjoy essential features securely. An example is security cookies, which authenticate users, protect their data, and prevent fraudulent logins.
Performance: cookies in this category collect encoded and anonymous information related to our online store, such as the number of visitors to a specific page, the origin of site visits, and the pages accessed by the user. All collected data is used only for occasional improvements to the site and to measure the effectiveness of our communication.
Functionality: these cookies are used to remember user preference settings to enhance their visit to our site, such as settings applied to the site layout or responses to promotion pop-ups and registrations; thus, there is no need to ask multiple times.
Advertising: we use cookies to create targeted campaigns and deliver ads according to your consumption profile on our online store.
Section 9 - User Rights
You can, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided it does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about entities with whom your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) revocation of consent. Your requests will be treated with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that the sharing of Personal Data is only done with its owner.
You should be aware that, in certain cases (for example, due to legal requirements), your request may not be immediately satisfied, and we may not be able to fulfill it due to compliance with legal obligations.
Section 10 - Security of Personal Data
We seek to adopt the technical and organizational measures provided by Data Protection Laws appropriate for the protection of Personal Data in our organization. Unfortunately, no transmission or data storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us has ceased to be secure (for example, if you believe the security of any of your accounts has been compromised), please notify us immediately.
Section 11 - Hypertext links to other sites and social networks
The store may, from time to time, contain hypertext links that will redirect you to sites in the networks of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, remember that each site has its own privacy practices, and we are not responsible for these policies. Check these policies before submitting any Personal Data to these sites.
We are not responsible for the policies and practices of collection, use, and disclosure (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider, or device manufacturer, including all Personal Data you disclose to other organizations through apps related to such apps or posted on our social media pages. We recommend that you inquire about the privacy policy of each site visited or each service provider used.
Section 12 - Updates to this Privacy Policy
If we change our Privacy Policy, we will publish the new text in the store, with the updated review date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through notification in our store.
Remember that we are committed not to treat your Personal Data in a way incompatible with the objectives described above, unless otherwise required by law or court order.
Your use of the store after the changes means you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate access to the store.
Section 13 - Data Protection Officer
If you wish to exercise any of the rights provided, including withdrawing your consent, in this Privacy Policy and/or Data Protection Laws, or have any questions related to the processing of your Personal Data, please contact us at adm@myaimagic.net.